Loading...

Shipping Returns

outdoor setting

Shipping

Shipping Costs

  • Up to $25.00-$8.50
  • $25.01-$75.00- $10.50
  • $75.01-$125.00- $12.50
  • $125.00+ Free Shipping

Transit We ship UPS ground for all orders delivered to the contiguous 48 states. Delivery time is usually between 3-7 business days depending on your geographic location. Please note that UPS does not ship to P.O. boxes. Shipments made to Alaska and Hawaii will be shipped using USPS. For overnight or expedited shipping inquiries, please contact us at (800) 445-6653.

Sales Tax Massachusetts sales tax (6.25%) is collected for all orders shipping within the state.

Returns

Returns You are welcome to return product purchased on our website within 30 days of shipment. Product must be unused and in original condition. Please return product to us using the carrier of your choice, and address packages to: Mole Hollow Candles, 208 Charlton Rd. (P.O. Box 223), Sturbridge MA 01566. Please include a copy of your receipt in the package. Items sold through any of our retailers should be returned to the store at which they were purchased in accordance with their return policy.

Defective and/or damaged items Please call Customer Service at (800) 445-6653 within seven days of receiving your package. We will work with you to ensure that you receive a satisfactory replacement.

empty   empty